Welcome to PetPhotoWear ("the Website"). By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must refrain from using the Website.
PetPhotoWear is an online store that specializes in customizable print-on-demand products, including but not limited to pajamas, socks, shirts, blankets, and pillows, featuring customer-uploaded pet photos.
We collaborate with Printify, a third-party print-on-demand service provider, to fulfill and ship our products. By purchasing products from our Website, you agree to the involvement of third-party services in your transaction.
All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving inaccuracies or errors in pricing or product information.
By uploading photos and personalizing designs, you affirm that you own the intellectual property rights to the images or have the necessary permissions to use them.
You agree not to upload content that is unlawful, offensive, discriminatory, pornographic, or violates intellectual property rights. We reserve the right to reject any orders containing inappropriate or prohibited content.
All prices are listed in USD unless otherwise specified. Prices do not include taxes, duties, or shipping fees, which will be added at checkout.
We accept payments through major credit cards, PayPal, and other methods displayed on the Website. Payments must be made in full at the time of purchase.
In the event of a pricing error, we reserve the right to cancel or revise your order. If your payment has already been processed, we will issue a full refund.
As all products are custom-made, production times may vary. Estimated production times are provided at checkout but are not guaranteed.
Shipping times and rates depend on your location and selected shipping method. Once your order is shipped, we will provide a tracking number if available.
We are not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances. For any issues with shipping, please contact us at support@petphotowear.com.
Due to the personalized nature of our products, we do not accept returns or exchanges unless the product is defective or the design does not match your submitted order.
If you receive a defective or incorrect product, please contact us within 7 days of receipt at support@petphotowear.com with photos of the issue. We will review your request and, if valid, offer a replacement or refund.
Gift cards and promotional items are non-refundable.
All content on the Website, including images, text, graphics, and design elements, is the intellectual property of PetPhotoWear or its licensors and is protected by copyright laws. Unauthorized use is prohibited.
By uploading images to the Website, you grant us a non-exclusive, royalty-free license to use the content for order fulfillment and marketing purposes. You retain ownership of your uploaded content.
PetPhotoWear is not responsible for any indirect, incidental, or consequential damages arising from the use of our Website, including but not limited to loss of data, loss of revenue, or interruption of business.
Our maximum liability for any claim related to a purchase from the Website shall not exceed the amount you paid for the product.
We collect and use personal data in accordance with our Privacy Policy. By using our Website, you consent to such processing.
Our Website integrates with third-party services like Printify for order fulfillment. We are not responsible for the privacy practices of these services.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in India.
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
For any questions or concerns regarding these Terms, please contact us at:
PetPhotoWear
Email: support@petphotowear.com
Thank you for choosing PetPhotoWear. We look forward to creating something special for you and your beloved pets!