PetPhotoWear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("the Website") or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Personal Information We collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Photos or images uploaded for customized products

1.2 Automatically Collected Information When you visit our Website, we may automatically collect the following information:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on the Website
  • Cookies and similar tracking technologies (see Section 7 for more details)

1.3 Third-Party Information

We may receive information about you from third-party services, including Printify, which helps us process and fulfill your orders.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment To process and fulfill your orders, including:

  • Customizing your products based on the images and details you provide
  • Shipping your products to your designated address

2.2 Customer Support To provide customer service, respond to inquiries, and address issues with your orders.

2.3 Marketing and Communication With your consent, we may send you promotional emails, newsletters, or special offers.

2.4 Website Improvements To analyze usage trends and improve our Website, products, and services.

2.5 Legal Compliance To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following ways:

3.1 Service Providers We work with third-party providers, including Printify, payment processors, and shipping partners, to fulfill orders and provide services. These providers have access to the necessary information to perform their functions but are prohibited from using it for other purposes.

3.2 Legal Obligations We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.

3.3 Business Transfers In the event of a merger, sale, or transfer of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your personal information to another service provider.
  • Objection: Object to processing your data for direct marketing or other purposes.

To exercise your rights, contact us at support@petphotowear.com.

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

7.1 Cookies Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

  • Remember your preferences
  • Track site usage
  • Provide relevant advertisements

7.2 Managing Cookies You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

7.3 Third-Party Tracking We use third-party services, such as Google Analytics, to analyze Website traffic and user behavior. These services may collect information about your use of the Website over time.

8. Third-Party Links

Our Website may contain links to third-party websites, including Printify. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting your information.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@petphotowear.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" at the top. Your continued use of the Website constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

PetPhotoWear

Email: support@petphotowear.com

Thank you for trusting PetPhotoWear with your personalized product needs. Your privacy is our priority!